The price not includes

The offer does not include
Tourist tax.
Medical and luggage insurance.
Everything that is not explicitly listed, individual sports lessons, services at the Thermal Center and the Bluwellness, excursions, transfer service, bike rental (the use of the bike is not allowed in the village), car rental, horseback riding, medical assistance out of the preset hours and outside the medical office.

The price not includes

The offer does not include
Tourist tax.
Medical and luggage insurance.
Everything that is not explicitly listed, individual sports lessons, services at the Thermal Center and the Bluwellness, excursions, transfer service, bike rental (the use of the bike is not allowed in the village), car rental, horseback riding, medical assistance out of the preset hours and outside the medical office.

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The Granserena Hotel is located in Torre Canne, Puglia, directly on the sea. Its particular location and the hospitality of its staff make this village the ideal place to satisfy the needs for relax and fun of adults and children. The hotel consists of 320 rooms available in three typologies: Classic, Premium and Comfort, each one equipped with all the comforts, 200 meters far from the private beach with fine sand, umbrellas, beach chairs, dressing rooms, showers, bar, info point. The guests can enjoy their holiday by the big thermal-water pool, 550 square meters, with waterslides and hydromassage, or by the thermal-water pool where diving and swimming is possible. For the children, there is a freshwater pool inside the MiniClub, surrounded by a playground with swings, slides and many other attractions. For the fitness lover there is a modern gym with isotonic machines, barbells, spinning bikes, group classes and qualified staff ready to help in preset times of the day. Numerous courses will be organized: muscular awakening in the morning, Stretch and Tone, Total Body and water aerobics, Running, Nordic Walking and Pilates. There are also a five-a-side football field with artificial grass and night lighting, two tennis courts, a multi-purpose basketball/tennis court with night lighting, bocce courts with night lighting, archery field, beach volley and many other activities. The wellness lovers can take advantage of the thermal centre in Torre Canne, ranked at the first level (super) among the most beautiful thermal centers by the sea in Italy. Thanks to the agreement with the National Healthcare System it is possible to receive inhalations, mud/bath therapies, physiotherapy and rehab. 

Restaurant
The Granserena Hotel offers a high-quality rich and various food service. There is the buffet service (breakfast included) with at least 25 courses: appetizers, first and second dishes, numerous side dishes, grilled meat and fish, dessert, fresh fruit, wine in carafes and filtered water; a selection of bottled local wines and other beverages are available paying an extra cost with the smart card. The guests can also benefit of a packed lunch cooked for them on request instead of a meal. The two air-conditioned dining rooms have a round buffet at the center. The tables have place mats and are assigned at the moment of the arrival at the Village; they have 8/9 seats and are often shared with other guests (for those who choose the Comfort room, the table is reserved). The Hotel is particularly careful of the guests with food intolerances (gluten, lactose, eggs). There is the possibility for the parents to prepare the food for their babies in an specific kitchen, practical, functional and available 24/7, and the main ingredients are available during the hours of the main meals. It has electric plates, fridge, sink, chairs, tables, high chairs, stoves, dishes, bottle-warmers, microwaves, blenders, sterilizers. There are also fridges reserved for the parents and their personal ingredients.

Locality
Torre Canne is a beach locality in the municipality of Fasano. The natural thermal springs of the town have been attracting tourists for over a century thanks to the therapeutic properties of the waters, full of minerals that are good for the health as well as the beauty. The long golden-sand beaches have the typical shallow water of the Adriatic sea and are the main attraction in Torre Canne, offering a unique and picturesque atmosphere.

Places to know and visit
The Zoosafari in Fasano and the Fasanolandia amusement park are great for a day trip. The Zoosafari is the biggest safar park in Italy: there are species from the 5 continents living freely at the edges of the park and it is possible to watch and film them in their natural habitat by crossing the zoo with your own car. In the amusement park there are shows, theater, restaurants, carousels, a discotheque and an interesting dolphins tank.

Cisternino is a municipality located on a calcareous ground in the southeastern Murgia, touched by the breeze of the Adriatic sea and surrounded by the flourishing countryside. Cisternino rises in a privileged geographical location and is known for its typical white lime houses, alleys full of flowers, arches, little loggias, stone adorns and little stairs that decorate its amazing historical centre.

Locorotondo is located in Valle D'Itria, halfway between the Adriatic and the Ionian sea. It is famous for being part of the exclusive club of the "I Borghi più belli d'Italia", the most beautiful hamlets in Italy. The most interesting trait of this town is its historical centre, distinguished by the unusual pointy roofs called "cummerse". The Palazzo Comunale, office of the municipality, is also a place to visit.

Martina Franca, an elegant town located 431 metres on the sea level on one of the last southern hills of the southeastern Murgia. It overlooks the wonderful Valle D'Itria where a multitude of white trulli can be found. The historical centre is famous for being the perfect expression of baroque art, with its little streets, white alleys, noble palaces and the majestic monumental churches. The Cathedral of San Marino, the Chiesa del Carmine and the Palazzo Ducale are also places to visit, the last one being home of the summer Festival of Valle D'Itria, which attracts artists and visitors from all over the world.

Ostuni, also known as the "white city", is a beautiful city dominated by the millennial pillar of the Via Appia and full of monuments such as the Aragonese and Svevo castles, the romanic church of the Cristo, the church of Santa Maria del Casale, the Tancredi fountain and the little round temple of S. Giovanni al Sepolcro.

Polignano, famous for being Domenico Modugno's hometown, is located on a cliff right on the Adriatic sea and it extends for 63 square meters. It has an almost triangular shape. The Norman Abbazia di San Vito, the roman Via Traiana that connected Rome to Brindisi and the historical feudal palaces of the Governatore, Feudatario and Orologio are also worth visiting.

The Grotte di Castellana, a series of caverns discovered by the speleologist Franco Anelli in the 1938, present calcareous concretions of rare beauty. The tourist path extends for 3 kilometers and runs through suggestive places such as Grotta Nera, Corridoio dell'Angelo, Cavernetta del Presepe, Caverna del Precipizio, Laghetto dei Cristalli, Grotta Bianca.

The Trulli of Alberobello, Unesco's world heritage since the 1996, are typical conical stone structures, usually built as temporary shelters in the countryside or as permanent houses for the farmers. Most of the Alberobello area, Bari, and the municipality of Villa Castelli in Brindisi (until the 1950s), consist of trulli.

Services for our guests
Check-in from 16:00 - Check-out within 10:00
Late Check-out until 14:15 for room and beach (additional cost).
Smart Card, rechargeable prepaid card that can be used to pay in bars and restaurants.
The village is architectural-barriers free and equipped for the guests with disabilities.
Rooms for disabled, reserved spot in the car park, the theater and on the beach.

Free services included in our offers
Wi-Fi connection in the common areas and in the Premium and Comfort rooms.
A doctor available 24/7 in the village (pediatrician from 18/06 to 09/09).
Medical office open in preset hours, during the morning and the afternoon, with free appointments.
Shows in the amphitheater every evening, from musical to cabaret, from comedy to variety show.
Dance lessons: Salsa, Merengue, Bachata, group dances and Liscio.
Card games with tournaments of Scala Quaranta, Poker Texas Hold'em, Burraco, Briscola and Scopone.
A pool with waterslides and a swimming pool.
Group swimming lessons, sailing lessons from 04/06 to 08/09, tennis lessons and archery lessons.
Tennis courts, five-a-side football field with artificial grass, multi-purpose basketball/tennis court, bocce courts with night lighting, ping-pong, beach tennis, archery field.
Free use of the sail boats (except during the hours of the group lessons), windsurfs, canoes and paddle surfs, introductive tour charter with the Tridente, headed by qualified instructors.

Club card
Mandatory for guests older than 3 years, it entitles the owner to use the sports facilities, the beach services, to participate in tournaments and group lessons, to use the Serenino, SereninoPiù Club, Serenup and Serenhappy services. At the GranSerena, more than 40 entertainers are ready to amuse the guests of any age, adults and children, with parties, shows, sports courses and tournaments, live music and dancing, excursions. Shows in the amphitheater every evening: musical, cabaret, variety shows, games. The Bluserena villages are the first in Italy with the quality mark "VACANZA AMICA DEI BAMBINI", child-friendly holiday, recognized by the National Federation of Pediatricians Cipe-Sispe-Sinspe. All services, comforts and structures are designed to be used by children, teenagers and adults, fun and safe and always controlled. In the Serenino Club, SereninoPiù Club, Serenup and Serenhappy, the children can be entrusted to highly-qualified professional entertainers who will present a various program of activities. All the listed services are available from 04/06 to 08/09, except for the Serenino and the SereninoPiù Club that are available for the entire summer season. The teenagers can also participate in the Serenup and Serenhappy activities such as theatre, sports, games and much more. All the family will have fun with the Bluserena Circus, learning the basis of circus performances.

Surcharge services
Internet point.
Car rental and transfer service.
Fenced and non-supervised car parks.
Wheelchair rental for disabled guests.
Bike rental (bikes cannot be used in the village).
Medical appointments out of the preset hours and outside the medical office.

Activities
Services and treatments in thermal center and in the Bluwellness (surcharge).
Golf court with 18 holes, "San Domenico Golf" (surcharge).
Stables and riding lessons (surcharge).
Individual sailing lessons (surcharge).
Excursions (surcharge).

Soft All Inclusive
The main restaurant offers a buffet service at breakfast (with coffee dispenser), lunch and dinner (with show cooking) wine in carafes and filtered water, a reserved table for the entire week with 8/9 seats, often shared with other guests. Lunch is reserved for the children of the Mini Club and the teenagers of the Teeny and Junior Club from 4/06 to 8/09, with pizza and snacks served on the beach from 11:00 to 12:30. It is possible to have lunch or dinner at the restaurant "Il Gusto" from monday to saturday, from 11/06 to 15/09 with reserved tables for the families (reservations can be made the day before in the village and are subject to availability). The bars offer filtered water. The beach offers a reserved umbrella, a sunbed and a beach chair for each family. The kitchen offers a space for the parents who want to cook for their babies, open 24/7, with assistance and ingredients avaiable during the hours of the main meals.

All Inclusive
It includes drinks until 14:00 of the day of the departure. The main bars offer espresso and cappuccino, decaffeinated and barley coffee, cappuccino with soy milk, white milk, macchiato, ginseng, american coffee, coffee with a splash of liquor, coffee cream, tea and infusions; beverages on tap in 20 cl glasses: iced lemon or peach tea, lemonade, tonic water, cedrata, chinotto, orange soda and coca-cola (or pepsi); fruit juices (pineapple, ace, peach, apricot, red orange, pear), black cherry syrups, almond milk, mint and barley coffee), mineral water, draft beer in 20 cl glasses, white wine, red wine, prosecco, liqueur, tonic liquor, vermouth, cocktails and grappa. All the cocktails, champagne and the alcoholic drinks (grappa, liqueurs and prosecco) marked as "special" on the menu are not included. The bars of the main restaurant offer espresso and cappuccino, decaffeinated and barley coffee, cappuccino with soy milk, white milk and macchiato; at lunch and dinner a beverage on tap in a 40 cl glass for each person older than 3 years choosing among beer, orange soda and coca-cola (or pepsi). It also includes the possibility to rent one beach towel for each person older than 12 years, that can be changed after the first week (further washes are not free). To have access to the services it is mandatory to use the Smart Card and to wear the specific bracelet. The All Inclusive formula cannot be used to offer drinks to third parties. The formula can be revoked by the client himself at any moment, and by Bluserena if the rules are not followed by the client. In both cases, the guest will benefit of the Soft All Inclusive offer.

Additional costs
Mandatory club card (from 27/05 to 09/09) € 36,00 per person for the first week, starting on the eighth night of the stay € 5,00 a day per person.
Room with balcony € 7,00 a day for each room.
Room with balcony and sea view € 14,00 a day for each room.
Late check-out: the room and the umbrella on the beach are available until 14:15 of the day of the departure, € 49,00. For those who choose the late check-out, the extra meal in Pensione Più costs € 22,00; it's free for children 0-3 years; € 14,00 3-12 years; packed lunch € 7,00 per person.
Internal fenced car park, non-supervised, € 4,00 a day, € 24 for one week, € 37,00 for two weeks.
The second sunbed on the beach instead of a beach chair costs € 7,00, must be requested during the booking, subject to availability. (The first one is included in the offer).
Umbrella in the first row € 16,00 a day until 28/07 and from 26/08; € 19,00 a day from 29/07 to 25/08.
Umbrella in the second row € 11,00 a day.
Umbrella in the third row € 6,00 a day.
Beach towel rental € 4,50 a week, additional cost required for extra washing.
Stroller rental € 7,00 a day, € 29,00 for one week, € 49,00 for two weeks.
Serenella kit for children: a big Serenella Peluche (50 cm), a Serenella single-bed cover 100% cotton with piquè knitting 260x170 cm, a Serenella Bio Bath kit (shampoo, shower gel, body lotion in 100 ml bottles) and a Serenella Sticker. Each kit must be reserved during the booking and costs € 49,00.

Reductions
Free third, fourth and fifth bed for babies 0-3 years, cradle, mom's kitchen and baby-bottle area ancluded.
-80% third bed 3-8 years from 27/05 to 24/06; -70% from 24/06 to 09/09.
-80% fourth and fifth bed 3-8 years from 27/05 to 24/06; -60% from 24/06 to 09/09.
-60% third bed 8-12 years from 27/05 to 24/06; -50% from 24/06 to 09/09.
-50% fourth and fifth bed 8-12 years from 27/05 to 24/06; -40% from 24/06 to 09/09.
-20% third bed for adults.
-20% fourth and fifth bed for adults.
SPECIAL ADULT + CHILD: reductions for children in the second bed: from 27/05 to 24/06 -60% 0-3 years, -50% 3-12 years. From 24/06 to 09/09 -30% 0-3 years, -20% 3-12 years.

Notes
Possible reductions and additional costs might be subject to variations and they will appear on the "Book" page.

Cancellation policies

Per soggiorni fino al 05/08 e dal 27/08:
Cancellazione gratuita fino a 14 giorni prima dell'arrivo
Da 13 a 10 giorni penale del 50%
Da 9 a 4 giorni penale del 75%
Da 3 a 0 giorni (no show o partenza anticipata) penale del 100%

Per soggiorni dal 06/08 al 26/08:
Cancellazione gratuita fino a 28 giorni prima dell'arrivo
Da 27 a 21 giorni penale del 10%
Da 20 a 14 giorni penale del 30%
Da 13 a 10 giorni penale del 50%
Da 9 a 4 giorni penale del 75%
Da 3 a 0 giorni (no show o partenza anticipata) penale del 100%
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